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    Privacy Policy

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      Privacy Policy

      Registered Name: Superyacht Crew UK

      We are the controller of your personal data – for more information on controllers and their responsibilities, please see the ICO guidance on data protection principles, definitions, and key terms.

      This privacy notice explains what personal information we collect, why we collect it, how we use it, how long we keep it, and your rights under data protection law.

      Contact Details

      Email: summer@superyachtcrewuk.co.uk
      Postal Address: 41 Southgate Street, Winchester, SO23 9EH
      Telephone: +44 7875754528

      What Information We Collect, Use, and Why

      We collect and process personal information to provide specialist recruitment services in the yachting industry, including placing crew on superyachts worldwide.

      Personal Information

      We collect or use the following to provide and improve services for clients and candidates:

      • Names and contact details (address, phone number, email)
      • Gender
      • Date of birth
      • Employment details (including work history, salary, sick pay, and length of service)
      • Identification documents (e.g., passport, visas, certificates)
      • Education history and qualifications
      • Emergency contact details

      Special Category Information (protected under UK GDPR due to sensitivity)

      • Racial or ethnic origin (only when required for visa, compliance, or vessel flag state purposes)
        Medical information (only where relevant to sea service requirements, safety, or insurance compliance)

      Criminal Record Information

      • Disclosure of criminal convictions where legally required (e.g., DBS, Access NI, or Disclosure Scotland checks)

      Purposes for Processing

      We collect and use personal information for:

      • Recruitment and crew placement on yachts and maritime roles worldwide
      • Legal compliance with maritime employment laws, flag state requirements, and immigration rules
      • Verification of qualifications, certifications, and right-to-work status
      • Health and safety purposes for crew welfare
      • Prevention of fraud and crime in recruitment

      Lawful Bases for Processing

      Under the UK GDPR, we rely on the following lawful bases:

      • Consent – You have given clear permission for us to process your data for a specific purpose (e.g., holding your CV on file for future roles).
      • Contract – Processing is necessary to perform a contract or take steps before entering into a contract (e.g., job applications).
      • Legal Obligation – Processing is necessary to comply with the law (e.g., retaining payroll or compliance records).
      • Legitimate Interests – Processing is necessary for our recruitment operations, provided your rights are not overridden.

      Where special category data is processed, we rely on explicit consent or where processing is necessary for employment, social security, and social protection law.

      Where We Get Personal Information From

      • Directly from you (e.g., CV, email, interview)
      • Referees you have provided
      • Publicly available sources (e.g., LinkedIn, crew agencies, maritime certification bodies)
      • Background check providers (only with your consent)

      Data Retention – How Long We Keep Your Information

      We will only keep your personal information for as long as necessary for the purposes we collected it, including any legal, accounting, or reporting requirements.

      • Candidate data (CV, application forms, contact details): up to 5 years from the date of last contact, unless you request deletion sooner.
      • Successful placement records: retained for 7 years after the placement to comply with tax and employment law.
      • Special category and criminal record data: retained for 1 year unless a legal requirement justifies longer retention.
      • Email correspondence: up to 3 years unless needed for legal reasons.

      After these periods, data will be securely deleted or anonymised.

      Who We Share Information With

      We may share your information with:

      • Potential employers (yacht owners, management companies, and captains) – with your consent
      • Professional or legal advisers
      • Emergency services (for crew welfare)
      • Training providers (when required for certification renewal)
      • Government authorities, flag state administrations, or immigration officials (when legally required)
      • We do not sell your personal data.

      Your Data Protection Rights

      You have the following rights under UK GDPR:

      • Access – to request a copy of your data.
      • Rectification – to correct inaccurate or incomplete data.
      • Erasure – to request deletion of your data.
      • Restriction – to limit how we use your data.
      • Object – to object to our processing in certain situations.
      • Data portability – to have your data transferred to another organisation.
      • Withdraw consent – where consent is the lawful basis.

      Requests should be made to: summer@superyachtcrewuk.co.uk

      We will respond within one month of receiving your request.

      How to Complain

      If you have concerns about our use of your data, please contact us first.
      If you remain dissatisfied, you can complain to the Information Commissioner’s Office (ICO):

      ICO Address

      Information Commissioner’s Office
      Wycliffe House
      Water Lane
      Wilmslow
      Cheshire
      SK9 5AF

      Helpline: 0303 123 1113
      Website: www.ico.org.uk

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